Terms of services

Terms of Service

By accessing and purchasing from our store, you agree to the following terms:

General Use

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • You will not use our products or services for any illegal or unauthorised purpose

We reserve the right to refuse service to anyone at any time for any reason.

Product Information

All products sold on this website are handmade and made to order.

  • Minor variations in design, colour, or finish may occur and are not considered defects
  • We aim to display products as accurately as possible, however slight differences may occur due to lighting, screen settings, or handmade nature

Orders & Fulfilment

Once an order is placed:

  • It cannot be cancelled or modified
  • Processing and shipping times are estimates only, not guarantees

We reserve the right to cancel or refuse any order at our discretion.

Limitation of Information

We provide all necessary and relevant information regarding our products, policies, and services directly on this website.

  • We are not obligated to provide any additional details, documentation, or internal information beyond what is publicly available
  • This includes (but is not limited to):
    • Production processes
    • Sourcing methods
    • Supplier information
    • Internal operations

Any requests for such information may be declined at our discretion.

Intellectual Property

All content on this website (including images, branding, product designs, and descriptions) is the property of our store.

  • You may not reproduce, copy, or exploit any part of the website without written permission

Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in shipping or fulfilment outside of our control
  • Misuse of our products

All products are used at the customer’s own risk.

Policy Enforcement

We reserve the right to:

  • Deny refunds, returns, or claims that do not meet our policy requirements
  • Refuse service or future orders to customers who abuse our policies

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

It is your responsibility to review this page periodically. Continued use of the website constitutes acceptance of any changes.